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Help & support
Frequently asked questions
Find answers to the most common questions about Binkobank below. Still need help? Our team is always just a message away.
How long have you been in business?
Binkobank has been serving customers across Europe and beyond for several years. Today we proudly support more than 800,000 active users worldwide and keep growing.
Is your app available for iPhone?
Yes. The Binkobank mobile app is available on the App Store for iPhone and iPad, as well as on Google Play for Android. A full web dashboard is also accessible from any modern browser.
Can I speak with an account executive?
Absolutely. Standard and Executive plan members are paired with a dedicated account executive reachable by phone, email, and live chat. Basic plan customers can reach our friendly 24/7 support team.
Is the service internationally available?
Yes. Binkobank operates internationally and supports multi-currency accounts, instant cross-border transfers, and global card acceptance through our partner networks worldwide.